By Rob Marriott, Marketing & Strategic Bid Director at SPIE UK
The recent news about Debenhams falling into administration is just another nail in the coffin for the British High Street. Part of the problem can be attributed to retailers’ legacy estates. Swelling rents, wage hikes, long lease periods and aging property in urgent need of upgrading are all contributing factors.
However, retailers are struggling to find budget to overcome these problems.
Sometimes heralded as the panacea, new smart technology installed throughout shops, warehouses etc. would give retailers additional useful data which could help them manage their operations more efficiently. Benefits of this approach could include reducing how much energy is used, improving staff wellbeing, implementing predictive maintenance and enhancing the customer experience, which would all help contribute to lowering long-term operating costs. Unfortunately, organisations are being held back in the short term by the hefty up-front costs that this sort of technology investment requires, as well as the need to provide leadership teams with a robust business case for its installation.
The article originally appeared on FM Briefing – Click here to continue reading…