Rising crime, specifically violent crime, is a concern for every retailer. Staff are well trained. Stores are alarmed and often linked to 24 hour monitoring services. But is that enough?
Real-time communication between staff is already proven to reduce shoplifting; adding instant access to security expertise provides another level of staff protection.
As Tom Downes, CEO, Quail Digital, explains, when faced with an incident, staff with wireless headsets can communicate not only with their colleagues across the store but also directly with the security experts at the monitoring service to gain essential assurance and instruction.
Retailers take staff safety incredibly seriously, but how should companies respond to the latest retail crime figures from the British Retail Consortium? Not only is crime rising but attacks are increasingly violent, involving not only knives and guns but also syringes, even tasers; while threatening behaviour is also on the rise.
This article originally appeared on Total Security Briefing – Click here to continue reading.